Capillus Limited WarrantyUpdated 2 years ago

Please refer to limited warranty details below for your Capillus laser therapy cap model.

Capillus warrants the device against defects in materials or workmanship for a period indicated above from the date of purchase from a Capillus authorized center. To activate your warranty, register your device within 30 days of purchase at www.capillus.com/activatewarranty. If a defect in material or workmanship exists, Capillus will repair or replace the necessary parts with new or reworked parts at no charge. Any replacement part will be covered under the original limited warranty. This Warranty is not transferable and does not cover damages caused by acts of God, misuse, negligence, accident, or modification of any part of the unit as determined by our service department. This Warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone other than the company. Failure to use and maintain the device in accordance with the instructions in this manual will void the product warranty. 

Batteries will need to be replaced over time through Capillus. Please contact Capillus customer service should you need to get warranty service or order replacement parts such as Battery Packs or AC adapter. You may also order a replacement Battery Pack online: https://www.capillus.com/battery-pack.

Do not disassemble any part of the Capillus® laser therapy cap and don’t attempt to repair the device by yourself. Disassembling the device may damage it or may cause injury to you. If the Capillus® device is damaged, malfunctions, or comes in contact with liquid, contact Capillus. The lithium-ion battery should be replaced only by Capillus.